Returns

Return Policy

  • If you are not completely satisfied with your purchase you may return your item(s) to us within 30 days.
  • Items returned must be in sellable condition.  Opened or used merchandise can not be returned.
  • If you have received damaged, broken, or defective merchandise please contact us at 928-284-4220 before returning the item(s). 
  • Please allow up to 2 weeks for your return to be processed and credit issued.
  • You will receive a refund for the purchase price of the item and applicable sales tax.  Credit will be issued to the credit card used at the time of purchase.
  • Shipping and handling charges will not be credited unless the reason for the return is our error.

How to return merchandise

  • Please return item(s) to:

 The Village Rock Shop of Sedona
  6101 Hwy. 179, Suite C
  Sedona, AZ. 86351

  • Please allow up to 2 weeks for your return to be processed and credit issued.

Exchanging Items

If you wish to exchange an item(s) you ordered for a new one:

  • Place an order online for the new item(s).
  • Return the unwanted item(s) to us for a refund.